|Using Help is easy. Select from the menu below on the left for detailed instructions on using each feature.|
If you find the Help Files do not contain the information you need, please contact Customer Relations at 604-953-3333 to speak with a customer service representative or fill out our web form with the details of your problem. We regularly record and review customer feedback for continued system improvement.
Getting Next Bus Information
This tool simply finds times for the next few buses at your stop. Just enter your Stop Number and click on Find my next bus.
(For help on finding your bus stop number, see the help file for Finding Your Stop Number. Please note that stop numbers appear on all bus stops served by Coast Mountain Bus Company. You may also see the stop numbers in the Schedules section or within the map when planning a Trip.)
Next Bus is available ONLY for the current date. It defaults to the current time, but you can change the time of day to provide Next Bus times later in the day. If you wish to adjust the Time, use the drop-down menus on the first page of Next Bus to set the desired time, then select from am, pm, or x using the drop-down menu.
If you need service after midnight tonight, the time must be entered as x-time. For example, put in "1:00x" instead of "1:00am". (This is because we include trips after midnight as a continuation of the previous service day, even though they fall on the next calendar day.)
The next five buses to use your stop are now listed, including the bus's estimated time and the Destination sign that appears on the front.
If you do not see the information you want among the items listed for the next five trips, look below at the Next Bus Times By Route list. Find the route number you desire, and its next times (up to five) are listed. If you would like still more times for that route, then click on the applicable link. This will take you to a schedule for that route at that stop, starting at your selected time.
A customizable map, centred on your selected stop, appears at the bottom of the page.
If you are still having difficulty, fill out our webform with the details of your problem. We regularly record and review customer feedback for continued system improvement.