|Using Help is easy. Select from the menu below on the left for detailed instructions on using each feature.|
If you find the Help Files do not contain the information you need, please contact Customer Relations at 604-953-3333 to speak with a customer service representative or fill out our web form with the details of your problem. We regularly record and review customer feedback for continued system improvement.
To look up a SkyTrain, SeaBus or West Coast Express Schedule: Click on the appropriate link on the right-hand side of any Schedules page.
To look up a Bus or Community Shuttle schedule:
If you are still having difficulty, fill out our webform with the details of your problem. We regularly record and review customer feedback for continued system improvement.
Enter your Route Number in the field provided or, if you are unsure of the number, you may enter any part of the route name (e.g. "Arbutus"). Possible matches for your request will be offered instantly in a dropdown menu. Pick the one you want and proceed.
Alternatively, select a route from the drop-down menu provided. (Community Shuttle and NightBus routes appear at the bottom of this menu.)
- Adjust the date if necessary by clicking on the Calendar icon. If changing the date manually, be sure to use the prescribed format of mm-dd-yyyy.
- Date selection is important as levels of service can differ from day to day. For example, a trip valid on a given Friday may not be available Monday to Thursday, or on a future Friday after a quarterly service change.
Select the 'Time Range' using the drop-down menus. The default setting is from the current time until late tonight.
If you need service after midnight, the time must be entered as x-time. For example, put in an "End" time of "1:00x" instead of "1:00am". (This is because we include trips after midnight as a continuation of the previous service day, even though they fall on the next calendar day.)
Click Get Schedule to continue to the next page.